Alpha to Omega
Alpha to Omega

Privacy & Cookies

We respect your right to privacy online and only collect personal information with your express permission and when it’s really necessary. Except where required by law we won’t share your information with any third parties and will take all practical steps to ensure that it is kept secure.

Privacy Policy & GDPR

Privacy Policy
We understand the importance of protecting the privacy of our customers. This policy explains how any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand how we handle your personal data. By using our company to order goods, you agree to the collection and use of your information in accordance with this privacy policy.

Privacy & Security
We collect, store and process your personal information only for specific objectives. When you purchase products, enquire about our products, or provide us with your personal data we may collect personal data from you, such as your name, address details, your email address and a contact telephone number. We use your information to optimise our service, for example processing purchases and invoicing. We do not sell personal information. We may also disclose your personal data to our supply and delivery partners for the purpose of processing and fulfilling your order. Where such disclosures are made, this will be under contractual arrangements with us and carried out in accordance with the requirements of the Act.

We are required to keep records showing our sales for up to 7 years and this data is securely stored. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this privacy policy.

Security Commitment
We have put in place appropriate procedures to safeguard and help prevent unauthorized access, maintain security of your data, and correctly use any information that we collect online. Where we do have to gather your personal information, you are in control of entering those details and this will always be carried out via a secure, encrypted page which keeps your information private. Once we have received your personal data, we use strict procedures and security features to prevent unauthorised access.

Your rights
You are entitled to complain to the ICO if you think there is a problem with the way we handle your data. You have the right to access personal data held about you. Your right of access can be exercised in accordance with the GDPR. For more information see

You can exercise this right at any time by contacting us. For this or any other questions please contact us.


Like most websites we use cookies to monitor usage to help us understand how our site is being used and allow us to enhance the user-experience for visitors. We aren’t affiliated with any online advertising networks and we don’t use tracking in such a way that individual users are personally identifiable.

You can control cookies access by adjusting your browser settings, but it’s important to be aware that some cookies used are essential and the website may not function as expected without them.

The tables below show the current list of first and third-party cookies in use on this website. We’ll endeavour to keep this list up to date, but we may not be able to immediately reflect changes made by third parties.

First Party Cookies:

These are the cookies set by us and used to provide useful information about site usage:

  • No first party cookies are in use on this site.

Third Party Cookies:

These are cookies set by other service providers whose tools are being used to enhance the user-experience of this site. The information collected is controlled by them and its handling will conform to their own privacy standards:

  • Cookies with names prefixed by _utm – these store information used by Google Analytics to track user activity on our site (More information)

If you have any concerns or questions about our use of cookies or our privacy policy in general, please get in touch.